-"Oh, fantastic. That would be awesome. We would love for that, too.

What we have is for every piece of artwork that you purchase, you are able to also purchase the social media file. They are only $50 but we have them all sized and ready for you perfectly for the screen so you don't have to do any more work on them. They are ready to Go. So for any artwork that you have purchased you can add that on as well. How does that sound?

-every portrait you order, you'll be getting a digital web version of the same image to share with friends and family on Facebook absolutely free.

-yes I give both. Everything you purchase comes printed and digital"

That's great! We believe you should share your Wall Art and Art Albums with those who visit your home -- after all, those are the finished pieces of art work. Just know that for we have the perfect product - social media files - sized, $50 each and also have an app available to share on your phone.

How does that sound?

"Oh, that's fantastic! One thing that we have designed specifically for that need for people who are wanting to gift their photos to relatives and potentially send them overseas are gift prints. They are about they come in a protective folder so they are protected and packaged to be sent overseas. they are a standard size so they easily can find the frames for them. that way you would be able to give them the photographs that you know they will love. We have got that option there for you.

How does that sound?"

"Oh, did you know we design custom made albums and we do all of that for you. We would work with you together to create a beautiful album for you and you can chose the photos so you will have your very own album, that is beautifully made, the best thing is that because they are professionally printed from one of our printers, they are museum quality so they are rated to last 150 years quality so your grandkids won't miss out on knowing who they look like! The portrait will last long enough that they can actually compare.

How does that sound?

-We actually archive everything that is purchased on three servers, at the lab, backed up to cloud and a back up on the server, their photos are safe.

to be sure that if you ever want to have it reprinted we know we have them stored for you - also our commercial labs guarantee what we order, too. We are guaranteeing that in many different ways. And we know that files can corrupt, so if we were to give them to you on a USB or a disk that is quite possibly going to be damaged, or corrupted in the future, the only way that we can guarantee if you do take that archive that it will actually work is for us to have copies. But if you purchase the copy on disk then we no longer have that archived because it is then your responsibility, so we decided it was actually safer for us to do that. How does that sound?

We only archive what they have purchased because it costs money and time so we are only prepared to do this for what client value by purchasing the portraits they love then clients are telling us what they actually value

You know, I had a friend who backed up his family photos on a 5.25 floppy and his mother decided to label it with a post it note with family photos and then a staple through the post it note so that it wouldn't come off - can you imagine? He lost all of their family portraits!

technology changes and fast we don't know what you will be able to read but we have you covered CD's aren't even going to have anything on them past 3 years

99% of people who say they will come back don't so there have been many cases where people have come back but they are corrupted sometimes a death in the family and the one they wanted was corrupted we don't want that to happen to you so that's why we make it so easy for you to purchase what you love today so you can enjoy it displayed in your home - that's why we have a great payment plan.

How does that sound?

-I understand

The thing is that consumer level products may seem to be the same quality, but they are not. It's like a receipt from McDonalds - if you go back and look at it, in say, three years, the ink almost disappears -- not like letters people wrote even 100 years ago that are still around. Once they get your money, they don't care how long their product lasts, so initially it SEEMS less expensive.

We are a full service photography company just for the main purpose of giving you the best experience and the most professional finished products possible -- and also the highest quality printed, wall-sized portraits that are professionally finished. Did you know that the portraits we create are rated to last over 200 years? Not only do my pro lab prints look perfectly beautiful, but that they are at an archival quality level that IS unavailable to consumers!

What we do is to create one-of-a-kind artwork for our clients’ homes.

Honestly, once my clients see the beautiful wall art, albums, and other products available, they realize that what they really want is a way to display and share their portraits, not just digital files.

It's like every home has a pair of scissors but if you want a haircut with style, you got to a stylist, someone who really knows what they are doing -- would you ever give those scissors to your husband cut your hair?? In a similar manner, if you want something exceptional of your family, you go to a professional and get professional products

__________________ "We are so very careful to make sure that everything that leaves our studio is finished only in the highest manner with full artistry on canvas. The only time any client can see our work without full artistry is when they are in the studio looking at their proofs. It is a way we protect our image. It’s also a way we show respect to both you and us, because we will only give you something if it is our absolute best." ___________________

Oh, thank you for asking, but that's not a product that we offer.

We are happy to print as many as you want. That is why our clients come to a professional - it's what we do. We create everything for you because we specialize in custom designed artwork and everything that leaves the studio is fully finished, the highest quality and ready for you to enjoy.

It's similar to getting something from a designer, like say Prada or Versace. You wouldn't even think of going to them and asking them for the pattern and the cloth just because you have a sewing machine because you are going to whip it up yourself

So in a similar way, we create art of our family - that's what we do - we make sure the quality is the highest available for professional photography and that we use the best labs, labs that are not available to the consumer.

And the other thing is that statistics show us that no one is printing their digital files any more - they are just so busy!

We used to sell just digitals but we sent a survey to 50 clients and of the 32 clients that responded, only 2 had indicated that they printed anything larger than a few gift prints for family.

Our typical client values quality artwork to display and enjoy every day, and pass down to your children". That's why we have gone to great lengths to make sure that everything we produce is archival and rated to last over 200 years with normal use.

The real value of what we do will be in the portraits of your family that you'll see and enjoy every day on your wall, the album that you hold your children on your lap and look through and treasure the memories as they grow up, and then they will do that with their kids. Those are going to be the things that bring you the most joy, not digital files that will live and die on your computer.

How does that sound?"

-Can you help me understand: Are you saying that the only thing you want is JUST digitals? Why would you want JUST digitals?

"I want them just to keep them"

LISTEN TO THEIR RESPONSE:

“I hear what you are saying.

Can I ask: What would you rather own - An original Monet or Picasso hanging on your wall or the same image on a thumb drive?

(ALLOW FOR ANSWER)

So art is valuable, wouldn't you agree?

We believe art of your family is really priceless because it will be around long after the memory is gone.

We feel that Art is worthy of and meant to be displayed. That is where you will get the most enjoyment, from having it on the wall and therefore the most bang for your buck.

The old adage "Out of sight, out of mind" comes to mind.

We decorate our walls with things we cherish...wall portraits are always within sight and as such; the family/pets/friends/loved ones are always on our mind.

I don't know about you; but in the quiet moments of the evening or early morning, I catch sight of a portrait on my wall of a cherished person and talk to them...reminisce or just share thoughts as if they were right with me in person.

The wall portrait is a tangible way to keep someone "close-in-spirit".

A cd in a drawer somewhere just doesn't offer the same instant gratification...the images are "out of sight and out of mind".

We are a full-service studio so we specialize in the experience and finished products. What we do is to create one-of-a-kind artwork for our clients’ homes.

Honestly, once my clients see the beautiful wall art, albums, and other products available, they realize that what they really want is a way to display and share their portraits, not just digital files.

It's like every home has a pair of scissors but if you want a haircut with style, you got to a stylist, someone who really knows what they are doing -- would you ever give those scissors to your husband cut your hair?? In a similar manner, if you want something exceptional, really art of your family, you go to a professional and get professional products.

How does that sound?"

---Oh, that's not a problem at all. We have a record.

---"Oh wow, now I've spoilt your surprise.

However, now that I have you on the phone, congratulations on winning one of our Luxury Gift Certificates values at $XXX.

So, tell me, who would you LOVE to bring to your photography experience?"

--- it's so great your kids need your attention right now and I want you to give them what they need. How about I give you a call back at 4?

Well, it's really exciting. What you have is $500 to spend toward a photographic experience with us and I'm really excited to start planning that with you."

And that includes..."

...your planning session with me on the phone. the beautiful photographic session with us. and then a cinematic presentation of your best photographs as well as a specialist design consultant who is going to show you through the best photographs from the day and help you chose amazing artwork for your home and then your GC is also money to spend towards that artwork. How awesome is that?"

(ALLOW FOR RESPONSE)

""So, I can't wait to hear - who would you love to bring along?"

"Well, that's really going to depend on what you want in the end. So what I'd love to do is just find out a little bit more about you so that I can get a really good sense for what it is that will be perfect for you. That way, towards the end, I can give you a much better idea of what you would be likely to spend with us. How does that sound?

(ALLOW FOR RESPONSE)

"Okay, so first of all, let me find out: Who would you love to bring along?"

---"Absolutely -- you are going to love the portraits so much you will want to spend more money than you gift certificate!

There is no required purchase, so what you spend is up to you and you are only going to buy what you love.

What we talked about and what i quoted you for is something that i truly believe you will love to have. But we definitely have other options and you''ll be able to see them at your portrait session".

It has a 6 weeks to actually book in and schedule a date, and that day can be scheduled within three months - (so once they pay a booking fee, they have 3 months to use it)

"oh! Are you driving?

What time are you going to be home? I'd love for you to safely get home to your family and we'll talk then.

This can definitely wait! I'll call you again at X time (whatever time they said they will be home), sound good?"